What is Lebah.io
Lebah.io is an AI phone agent platform for property agents and real estate teams. Build an agent with your greeting, calling objective and property knowledge, then schedule lead follow up calls and answer inbound enquiries. Review recordings, transcripts, summaries and next actions in one workspace. Access is by application and approval.
Example summary: Caller asked about the next step and requested more details.
Agent: Would you like the details sent after this call?
Caller: Yes, please send them for me to review.
How it works
Apply for access and wait for an operator to review your business details before you sign in.
Choose a voice, write a greeting, guide the objective for interested, not interested, busy and unsure answers, then add business knowledge from text or uploaded documents.
Add a number, name and context for each lead. Your plan controls how many leads go in one campaign.
Open the recording, transcript, summary, interest level and next action board for each call.
Choose the wording for each common answer, then review the compiled objective.
Your objective also keeps calls on track. If a caller asks for something unrelated, such as help with another piece of work, the agent guides the conversation back to your objective.
Let them know the details will be sent via WhatsApp after the call, thank them, and end the call politely.
Politely ask why once, do not argue, thank them, and end the call.
Ask for a good time to call back, confirm it, then end the call.
Ask what is holding them back, respond helpfully, and follow up based on their answer.
Your primary objective is to determine how the customer wants to proceed with this call. Use the selected branch wording for interested, not interested, busy and unsure answers.
Features
Gondwana, Lebah 1.5, is built for fluid conversation, with low latency and natural interruptions.
Choose from ready made voices and Malaysian English accents, and preview them in the agent editor.
Use English, Mandarin and Malay on eligible plans. Starter supports English only.
Describe what the agent should do for each kind of answer without writing one long prompt.
Type facts or upload PDF and image brochures so the agent can use your business context.
The agent stops when the caller speaks and replies without awkward pauses.
Schedule outbound calls with a name and context per lead, and answer inbound calls on your number.
Queue 50, 100 or 200 leads in one campaign, depending on your plan.
The agent ends the call and marks it as no answer instead of talking to a machine.
Review a recording, full transcript, AI summary and interest level for every call on a board sorted by outcome.
Configure an optional transfer to a human phone number when a team member should take over.
Maintain a do not call list and let the agent handle opt out requests automatically.
Turn on an optional spoken notice that the call may be recorded. It is off by default and controlled by you.
Every plan includes team members, invoices and a customer support button inside the dashboard.
| Capability | Gondwana, Lebah 1.5 |
|---|---|
| Voice | Ready made voices, previewed in the agent editor |
| Accent | Malaysian English accents |
| Conversation style | Fluid conversation with natural interruptions |
| Agent setup | Greeting, objective and business knowledge |
| Call results | Recording, transcript, summary and interest level, with a call board for follow up actions |
Use cases
Call warm property leads, answer their questions and identify interest. Your team receives the recording, summary, interest level and next action.
Ask a guided set of questions and sort each answer into the next step your property team should take.
Confirm a time and context with a lead, then leave your team a clear call result to review.
Let an agent answer your number, use the business knowledge you provide and transfer a call when a person should take over.
Pricing
Lebah.io has three plans, Starter, Pro and Pro Max, each including 100 talking minutes per month.
Prices are in Malaysian Ringgit and include tax. Extra minutes cost RM1.50 per minute as a one off top up on paid plans only.
Starter
Pro
Pro Max
*Talking minutes only count calls that are picked up. Calls that are not picked up are not counted.
Scroll to compare plan details.
| Plan | Phone numbers | Custom AI agents | Leads in one campaign | Languages | Team members |
|---|---|---|---|---|---|
| Starter | 1 | 2 | 50 | English only | 3 |
| Pro | 2 | 3 | 100 | English, Mandarin, Malay | 5 |
| Pro Max | 4 | 6 | 200 | English, Mandarin, Malay | 10 |
Every plan uses the Gondwana voice engine, Lebah 1.5, with ready made voices and Malaysian English accents.
Lebah.io is an AI phone agent platform for property agents and real estate teams. Build an agent with your greeting, calling objective and property knowledge, then schedule lead follow up calls and answer inbound enquiries. Review recordings, transcripts, summaries and next actions in one workspace. Access is by application and approval.
Lebah.io has three plans, Starter, Pro and Pro Max. Yearly billing is RM199, RM249 or RM349 per month equivalent, billed yearly at RM2,388, RM2,988 or RM4,188. Monthly billing is RM219, RM269 or RM369 per month. Prices are in Malaysian Ringgit and include tax.
Every plan includes 100 talking minutes per month. Paid plans can buy extra minutes as a one off top up at RM1.50 per minute. Browser tests and inbound calls follow the account rules shown in the dashboard.
Starter supports English. Pro and Pro Max support English, Mandarin and Malay for conversation. Language availability is subject to the plan.
Your agent speaks with Gondwana, Lebah 1.5, which provides ready made voices and Malaysian English accents. You can preview each voice in the agent editor.
The agent detects voicemail, ends the call and marks it as no answer instead of continuing a conversation with a machine.
Yes. You can configure an optional transfer to a human phone number when the agent should hand a conversation to your team.
One campaign can hold 50 leads on Starter, 100 on Pro and 200 on Pro Max. Calls go out one after another, spaced by the minutes you choose.
Yes. Every call has a recording, full transcript, AI summary and interest level, with results sorted into a call board for follow up.
Customers are responsible for complying with Malaysian law, including the Personal Data Protection Act 2010 and call recording rules, and should take their own legal advice. Lebah.io provides a do not call list, automatic opt out handling and an optional spoken notice that the call may be recorded.
Visitors apply for access at /apply. An operator reviews the application, and approved customers can sign in at /dashboard/login. Approved accounts can build and test an agent before subscribing.
Yes. Add property facts as text or upload PDF and image brochures. The agent uses the business knowledge you provide to answer property enquiries.
Build your voice agent around your properties, your knowledge and your way of working.
